Commure
The widest AI footprint in US healthcare and the thinnest proof behind it: 85% of revenue-cycle work runs without a human, no model is named, and no peer-reviewed study backs the notes it writes.
PRICING
| Commure Scribe Core | Free | 7-day unlimited trial, no credit card; in-person and telehealth, 60+ languages |
| Commure Scribe Pro | $89/mo | $59/mo billed annually ($708/yr); unlimited notes, custom templates, suggested ICD-10/CPT |
| Commure Scribe Enterprise | Custom | live onboarding, template building, one-click direct EHR sync |
| Enterprise platform (Ambient, RCM, Agents, Pro, Orchestrator, Engage) | Not disclosed | quote-based via sales; the pricing page redirects to a demo form |
Only the Scribe tiers are vendor-published, in USD; the EUR figures are our conversion at roughly $1 = €0.86. Third-party sites quote $29, $45 and $79 for Scribe — none of those match Commure's own page. Everything above Scribe is a negotiated contract with no public anchor.
checked 2026-08-26 · vendor pricing page
Element scores
Strengths
Commure is the only vendor in this category that closes the loop from the spoken sentence to the paid claim on one data model: documentation, coding, charge capture, claim, denial, appeal, payment. That is a CFO purchase, not a CMIO purchase, and nobody else in ambient AI matches the span. The agent layer is the real product. Roughly 1,500 autonomous outbound payer calls a day, automated denial classification and resubmission, and a claimed 85%+ of revenue-cycle work with no human in the loop. Distribution is exceptional: HCA is deploying across 188 hospitals and 2,400 ambulatory sites, and HCA is also a shareholder. It is the strongest non-Epic answer in the market, with a versioned MEDITECH Expanse write-back roadmap that reaches Orders. Two things nobody else offers: Assist and Live tiers that put a real medical documentation specialist behind the AI draft, inherited from Augmedix, and published self-serve pricing at $59 to $89 a month, which is rare for a company valued at $7B in May 2026.
Honest dings
The evidence does not match the footprint. No peer-reviewed accuracy study exists. The 99.4% transcription number is self-published with no methodology, and the KLAS number people quote is a 2025 First Look with n=7 that KLAS itself marks 'limited data', landing exactly on the category average of 93.3. Abridge won Best in KLAS in 2025 and 2026 and has JAMA-published outcomes; Commure has neither. The models are never named, which for a system writing the legal record and generating billing codes is a real gap. The developer surface regressed: a FHIR-native open platform launched in 2020 now has a dead portal, no MCP, no A2A, no public SDK for the agent platform. Vendor-stability signals need pricing in too. A federal court granted a preliminary injunction in 2025 barring Commure from selling Strongline Pro after finding Canopy Works likely to succeed on trade-secret and reseller-agreement claims, and Strongline is still marketed on the site today. A second trade-secret suit, Adaptamed v. Commure, was filed in April 2026 alleging bot-scraping of a rival EHR using a customer's credentials. Add documented post-merger layoffs, 3.5/5 on Blind with management at 3.1, and a product estate stitched together from Athelas, Augmedix, Memora and PatientKeeper. Even the homepage cannot keep its own numbers straight: 130+ and 150+ health systems appear in different slots on the same page.
Sources (22) — every claim traceable
Every audit lists the research it rests on — transparency and traceability are the product. Tools evolve: each audit is a snapshot of its audit date, and re-audits supersede older versions (kept below for reference).
- commure.com — Official homepage: verbatim tagline 'The AI-Native Enterprise RCM & Ambient Platform', product navigation, and the headline metrics — 40M+ ambient appointments, 60+ EHRs, 2,000 sites of care, and both 130+ and 150+ health systems shown in different slots on the same page (accessed 2026-08-26)
- commure.com/ambient-ai — Official flagship product page: ambient scribing, AI Assistant, CareCues, macros, autonomous coding, dictation, 25+ specialties, SOC 2 Type II (accessed 2026-08-26)
- commure.com/rcm — Official: end-to-end revenue-cycle automation, Denial Copilot, Scout claim validation, AI-generated appeals (accessed 2026-08-26)
- commure.com/blog/fixing-denials-before-they-happen-… — The most technically revealing vendor page: internal multi-LLM architecture (one model validating EHR-extracted data, another producing coding recommendations), Scout and Denial Copilot agents, ~1,500 autonomous payer calls per day, 80%+ of denied-claim reprocessing automated (accessed 2026-08-26)
- commure.com/trust-center — Official security and compliance posture: AES-256 at rest, TLS 1.2+, MFA/RBAC/SSO, US-only data residency, annual third-party pen testing, SOC 2 Type II, HIPAA and HITECH alignment, customer data ownership and export (accessed 2026-08-26)
- docs.ambient.commure.com/ai_studio/macros — Official docs evidencing the Pr score: AI Studio macros with dynamic and static content, demographic gating, per-section formatting instructions, dot phrases and personal dictionary (accessed 2026-08-26)
- docs.ambient.commure.com/enterprise/admin-panel — Official docs evidencing the Tr score: admin analytics (DAU, hours saved, recording minutes, EHR sync counts, template usage, per-provider ranking), recent-scribes log with click-through to note, codes and transcript, CSV export (accessed 2026-08-26)
- docs.ambient.commure.com/ehr-integrations/meditech-… — Official docs evidencing the Fc score: versioned MEDITECH Expanse write-back roadmap covering HPI/ROS/Exam/A&P, patient instructions, Orders and E/M coding by platform patch version (accessed 2026-08-26)
- docs.ambient.commure.com/mds/ambient-support-models — Official docs: the three service tiers — Ambient AI (pure AI), Ambient Assist (AI draft plus a medical documentation specialist, signature-ready in 30-45 minutes), Ambient Live (dedicated specialist) — the Augmedix human-in-the-loop heritage (accessed 2026-08-26)
- docs.athelas.com/air_developer/fhir_api/commure_ehr… — Official docs evidencing the Pc score: ONC §170.315(g)(10) certified FHIR R4B API, US Core 6.1.0, USCDI v3, SMART App Launch v2.0, Bulk Data Access v2.0 — read-only, and registration requires contacting Commure (d/b/a Athelas) rather than self-serve signup (accessed 2026-08-26)
- github.com/api-evangelist/commure/blob/main/mcp/com… — Third-party machine-readable capture (searched 15/08/2026) verifying the absence of MCP: mcp.commure.com returns NXDOMAIN, /.well-known/ai-plugin.json returns 404, the npm 'commure' scope has zero packages, and none of the 38 GitHub repos is an MCP server. Same source records developer.commure.com dead as of 31/07/2026 (accessed 2026-08-26)
- commure.com/blog-scribe/scribe-pricing — Vendor-published Commure Scribe pricing: free 7-day trial with no credit card, Pro $89/month or $59/month billed annually, Enterprise custom (accessed 2026-08-26)
- klasresearch.com/report/commure-ambient-ai-2025-red… — KLAS listing for the Commure Ambient AI 2025 First Look — an unrated-solution spotlight based on 7 organisations, which KLAS marks as limited data; the same 93.3 figure was the 2025 Best in KLAS market average for Ambient Speech, so Commure scored at the category average and has never been a ranked Best in KLAS winner (accessed 2026-08-26)
- reuters.com/business/healthcare-pharmaceuticals/hea… — Independent (Reuters, 19/05/2026): $70M raise at a $7.0B post-money valuation led by General Catalyst with Sequoia, Morgan Stanley and Kirkland & Ellis (accessed 2026-08-26)
- fiercehealthcare.com/health-tech/commure-raises-200… — Independent (Fierce Healthcare): 'north of $200 million in contracted ARR' per CEO Tanay Tandon, ARR doubled three consecutive years, General Catalyst incubated Commure in 2017 and the $200M came from GC's Customer Value Fund as non-dilutive S&M financing (accessed 2026-08-26)
- caselaw.findlaw.com/court/us-dis-crt-n-d-cal/117687… — Court order text, Canopy Works v. Commure (N.D. Cal.): preliminary injunction granted against Commure barring sale, distribution, advertising and marketing of Strongline Pro, on likely breach of the reseller agreement's derivative-works prohibition and DTSA/CUTSA trade-secret claims (accessed 2026-08-26)
- larsonllp.com/adaptameds-commure-trade-secret-lawsu… — Plaintiff's counsel account of Adaptamed LLC v. Commure (S.D. Cal., filed 20/04/2026): alleged months of unauthorised access to the EHRYourWay platform using a customer's credentials with bots scraping hundreds of thousands of times, claims under DTSA, CUTSA and the Computer Fraud and Abuse Act. Independently reported the same week by The Recorder (law.com, 24/04/2026), the Daily Journal and Law360 (accessed 2026-08-26)
- teamblind.com/company/Commure/reviews — Independent employee sentiment: 3.5/5 across 20 reviews with management lowest at 3.1/5, and recurring accounts of merger-driven layoffs and shifting organisational focus. Corroborates the post-Athelas-merger layoffs reported by Business Insider and Becker's in December 2023 (accessed 2026-08-26)
- frontiersin.org/journals/artificial-intelligence/ar… — Peer-reviewed, vendor-agnostic context for the Gr and Ev scores (Frontiers in AI, 22/10/2025): hallucinations found in 31% of ambient LLM-generated notes versus 20% of physician notes, PDQI-9 methodology (accessed 2026-08-26)
- commure.com/press-releases/commure-launches-commure… — Official launch of Commure Agents (25/06/2025): named agents for call centre, scheduling, patient outreach, referral management, prior authorisation and discharge planning, positioned as 'autopilots, not copilots', with health systems able to build their own (accessed 2026-08-26)
- commure.com/press-releases/commure-launches-orchest… — Official Orchestrator GA (30/06/2026) evidencing the Ma score: referral acceptance chains natively into the Call Center Agents and Digital Intake agents as one automated workflow (accessed 2026-08-26)
- commure.com/press-releases/hca-and-commure-announce… — Official: HCA deployment across 188 hospitals and 2,400 ambulatory sites, described as the largest deployment of AI in healthcare to date. HCA is also a Commure shareholder following the 2021 PatientKeeper sale (accessed 2026-08-26)