The agent era asks a new question:
can an AI agent actually use this service on your behalf — find the facts, do the job, and pay for it?
Ten criteria, 0–10 each, plain mean, every claim sourced and dated. Rubric v1.0.
How we score →
Site scanners answer whether one URL is
crawlable. This answers whether a business can hand a service to an agent — including what the terms allow,
how automation is priced, and whether money can move without a human clicking.
“Password manager and access management platform with Credential Broker for AI agents, service accounts, and secrets automation.”
1Password is positioning itself as the credential layer for agentic AI — Credential Broker, agent hooks for Claude Code and Cursor, and SDKs that let agents read secrets at runtime. The developer surface (1password.dev) is strong, but the main site lacks structured data and llms.txt, and enterprise pricing is quote-only.
SecuritySMB relevant
Service
1password.com
Category
Security
Agent protocol
—
Agent payment rails
None published
Find & retrieve5.8
Act & transact5.6
Trust & durability8
the ten criteria
FIND & RETRIEVE · 5.8
ACT & TRANSACT · 5.6
TRUST & DURABILITY · 8.0
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit 1password.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 7/1010/10 criteria · StrongAssessed 2026-09-04 · ARI v1.0
“Next-gen app-building platform with relational databases, automations, interfaces, and AI agents. Used by 500,000+ companies including 90% of Fortune 100.”
Airtable is one of the most agent-ready platforms scored: an official MCP server with OAuth, a skills library, and full CRUD coverage. The missing piece is agent payment — no programmatic checkout exists.
Databases & no-codeOfficial MCPSMB relevant
Service
airtable.com
Category
Databases & no-code
Agent protocol
Official
Agent payment rails
None published
Find & retrieve7.7
Act & transact7
Trust & durability7.5
the ten criteria
FIND & RETRIEVE · 7.7
ACT & TRANSACT · 7.0
TRUST & DURABILITY · 7.5
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit airtable.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 8/1010/10 criteria · StrongAssessed 2026-09-02 · ARI v1.0
“Agentic work management platform for human-agent teams — task, project, goal, and portfolio management with AI Studio automations and 200+ integrations”
Asana runs an official MCP server with 42 tools covering core actions (task creation, project management, search), backed by a mature REST API at v1.0 with 1,500 req/min on paid tiers. Agent payment is the only real gap. The cheapest grade-moving fix: publish a .well-known/mcp.json server card so agents can discover the MCP endpoint without documentation.
Project managementOfficial MCPSMB relevant
Service
asana.com
Category
Project management
Agent protocol
Official
Agent payment rails
None published
Find & retrieve8
Act & transact7
Trust & durability8
the ten criteria
FIND & RETRIEVE · 8.0
ACT & TRANSACT · 7.0
TRUST & DURABILITY · 8.0
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit asana.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 9/1010/10 criteria · Agent-ready benchmarkAssessed 2026-07-25 · ARI v1.0
Seventeen official MCP servers, an OpenAPI-backed v4 API and first-party x402/MPP support make this the most agent-usable vendor in the index. Conflict noted: Cloudflare also sells the rival Agent Readiness score and gates AI crawlers on customer sites.
Internet infrastructureOfficial MCPAgent paymentsSMB relevant
Service
www.cloudflare.com
Category
Internet infrastructure
Agent protocol
Official
Agent payment rails
X402, MPP
Find & retrieve9.3
Act & transact9.1
Trust & durability8.5
the ten criteria
FIND & RETRIEVE · 9.3
ACT & TRANSACT · 9.1
TRUST & DURABILITY · 8.5
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit cloudflare.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 8/1010/10 criteria · StrongAssessed 2026-09-06 · ARI v1.0
“Global HR and payroll platform for hiring employees and contractors in 150+ countries without setting up local entities.”
Deel is one of the most agent-ready platforms in the index — an official MCP server with 355 tools, OAuth 2.1 with dynamic client registration, explicit AI-crawler welcome in robots.txt with Content-Signal directives, and a comprehensive llms.txt. The gap is on the money side: an agent cannot pay Deel programmatically, and there is no sandbox for safe testing.
HROfficial MCPSMB relevant
Service
www.deel.com
Category
HR
Agent protocol
Official
Agent payment rails
None published
Find & retrieve8.7
Act & transact6.9
Trust & durability8.2
the ten criteria
FIND & RETRIEVE · 8.7
ACT & TRANSACT · 6.9
TRUST & DURABILITY · 8.2
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit deel.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 7/1010/10 criteria · StrongAssessed 2026-08-30 · ARI v1.0
“The #1 e-signature and Intelligent Agreement Management platform, trusted by 1.7M customers. eSignature, CLM, Agreement Manager, Workflow Builder, and AI-powered Agents for drafting, reviewing, and orchestrating agreements. Plans from €9/mo (Personal) to Enterprise. Developer API tiers from $600/yr (Starter) to custom Enterprise.”
Docusign is strongly agent-ready thanks to an official MCP server (open beta) covering envelope creation, status checking, and workflow automation, plus a comprehensive REST API surface across eSignature, CLM, and Agreement Manager. OAuth 2.0, self-serve sandbox, and SDKs in 7 languages lower the integration barrier. The main gaps: no agent payment protocol support, mediocre recent uptime (91% over 30 days), and a ToS that technically prohibits 'robots' while simultaneously marketing an official MCP server to AI agents. Adding an llms.txt and adopting any agent payment protocol would move the score.
E-signatureOfficial MCPSMB relevant
Service
www.docusign.com
Category
E-signature
Agent protocol
Official
Agent payment rails
None published
Find & retrieve7.2
Act & transact6.5
Trust & durability6.2
the ten criteria
FIND & RETRIEVE · 7.2
ACT & TRANSACT · 6.5
TRUST & DURABILITY · 6.2
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit docusign.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 7/1010/10 criteria · StrongAssessed 2026-08-31 · ARI v1.0
“Secure cloud storage, file sharing, and collaboration tools for over 700 million registered users”
Dropbox runs two official MCP servers and a mature REST API with full file CRUD, but the MCP path is interactive-consent-only with no headless refresh tokens, and no agent payment protocol exists. The cheapest grade-moving fix: publish a .well-known/mcp.json card and add an M2M OAuth grant so background agents can hold long-lived sessions.
File storageOfficial MCPSMB relevant
Service
www.dropbox.com
Category
File storage
Agent protocol
Official
Agent payment rails
None published
Find & retrieve7.7
Act & transact6.6
Trust & durability8
the ten criteria
FIND & RETRIEVE · 7.7
ACT & TRANSACT · 6.6
TRUST & DURABILITY · 8.0
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit dropbox.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 5/1010/10 criteria · Capable, with frictionAssessed 2026-08-18 · ARI v1.0
“Low-cost Dutch online bookkeeping and invoicing platform used by over 500,000 entrepreneurs in the Netherlands and Belgium.”
e-Boekhouden has a functional SOAP API and a new REST API, but no official agent protocol, no status transparency, and no published rate limits. The cheapest upgrade: publish rate limits and a status page so agents can plan around constraints they currently cannot discover.
AccountingSMB relevant
Service
www.e-boekhouden.nl
Category
Accounting
Agent protocol
—
Agent payment rails
None published
Find & retrieve6.3
Act & transact3.9
Trust & durability5.5
the ten criteria
FIND & RETRIEVE · 6.3
ACT & TRANSACT · 3.9
TRUST & DURABILITY · 5.5
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit e-boekhouden.nl Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 6/1010/10 criteria · Capable, with frictionAssessed 2026-08-22 · ARI v1.0
“Cloud-based accounting and ERP platform for SMEs and their accountants, dominant in the Benelux mid-market with 675,000 users.”
Exact Online has a broad REST API with 200+ endpoints and an active partner ecosystem building MCP integrations, but Exact itself publishes no agent protocol and the tight rate limits and app-review gate add friction for autonomous agents.
AccountingSMB relevant
Service
www.exact.com
Category
Accounting
Agent protocol
Community only
Agent payment rails
None published
Find & retrieve5.5
Act & transact5.1
Trust & durability6.8
the ten criteria
FIND & RETRIEVE · 5.5
ACT & TRANSACT · 5.1
TRUST & DURABILITY · 6.8
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit exact.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 9/1010/10 criteria · Agent-ready benchmarkAssessed 2026-07-25 · ARI v1.0
The index's protocol benchmark: an official remote MCP server GA since 04/09/2025, published OpenAPI descriptions, and Terms that explicitly permit machine accounts. The gap is money — plans and Marketplace apps are still bought by a human in the UI.
Developer platformOfficial MCPSMB relevant
Service
github.com
Category
Developer platform
Agent protocol
Official
Agent payment rails
None published
Find & retrieve9.2
Act & transact8.5
Trust & durability9
the ten criteria
FIND & RETRIEVE · 9.2
ACT & TRANSACT · 8.5
TRUST & DURABILITY · 9.0
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit github.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 8/1010/10 criteria · StrongAssessed 2026-09-03 · ARI v1.0
“AI-native customer platform unifying marketing, sales, service, and revenue on one agentic system. Free CRM for unlimited users, paid hubs from $20/seat/mo. 228K+ customers globally.”
HubSpot is the strongest agent-ready CRM in the index. Official MCP server (GA April 2026) with read/write on 12 CRM object types, comprehensive API with 100-190 req/10s limits, well-structured llms.txt, and OAuth with scoped credentials. The only material gap is agent payment capability — subscription billing has no programmatic checkout path.
CRMOfficial MCPSMB relevant
Service
www.hubspot.com
Category
CRM
Agent protocol
Official
Agent payment rails
None published
Find & retrieve8.2
Act & transact6.9
Trust & durability8
the ten criteria
FIND & RETRIEVE · 8.2
ACT & TRANSACT · 6.9
TRUST & DURABILITY · 8.0
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit hubspot.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 6/1010/10 criteria · Capable, with frictionAssessed 2026-08-19 · ARI v1.0
“Cloud POS and commerce platform for retail, restaurant, and golf businesses, serving shops, cafes, and restaurants across North America and Europe.”
Lightspeed has strong, well-documented REST APIs with OAuth 2.0 and published rate limits — solid infrastructure for programmatic access. But the Acceptable Use Policy explicitly prohibits 'bots and unapproved automation,' creating a legal contradiction with the developer-friendly API surface. No official MCP server exists. The cheapest upgrade: clarify in the AUP that API-authorized integrations are approved automation, removing the ambiguity that makes compliance counsel nervous.
Retail POSSMB relevant
Service
www.lightspeedhq.com
Category
Retail POS
Agent protocol
—
Agent payment rails
None published
Find & retrieve7
Act & transact4.9
Trust & durability5.2
the ten criteria
FIND & RETRIEVE · 7.0
ACT & TRANSACT · 4.9
TRUST & DURABILITY · 5.2
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit lightspeedhq.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 3/1010/10 criteria · Agent-hostileAssessed 2026-07-25 · ARI v1.0
Beyond OAuth sign-in and 150 posts/day per member, every API is partner-gated behind multi-month review; messaging, connections and people search have no API at all, there is no official MCP server, and LinkedIn litigates scrapers out of existence.
Social platformSMB relevant
Service
developer.linkedin.com
Category
Social platform
Agent protocol
Community only
Agent payment rails
None published
Find & retrieve3.7
Act & transact2.4
Trust & durability3.2
the ten criteria
FIND & RETRIEVE · 3.7
ACT & TRANSACT · 2.4
TRUST & DURABILITY · 3.2
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit developer.linkedin.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 6/1010/10 criteria · Capable, with frictionAssessed 2026-08-25 · ARI v1.0
“Email marketing and SMS platform owned by Intuit, serving 14M customers with marketing automation, audience management, and transactional messaging.”
Strong API surface for marketing automation, but the official MCP only covers transactional email — the marketing API that most agents would need has no official agent protocol. Repeated pricing overhauls since the Intuit acquisition make long-term agent cost planning unreliable.
MarketingSMB relevant
Service
mailchimp.com
Category
Marketing
Agent protocol
—
Agent payment rails
None published
Find & retrieve7.5
Act & transact5.7
Trust & durability6.5
the ten criteria
FIND & RETRIEVE · 7.5
ACT & TRANSACT · 5.7
TRUST & DURABILITY · 6.5
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit mailchimp.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 7/1010/10 criteria · StrongAssessed 2026-09-05 · ARI v1.0
“Cloud productivity suite bundling email (Outlook), documents (Word, Excel, PowerPoint), storage (OneDrive), collaboration (Teams, SharePoint), and task management (Planner, To Do) — used by over 400 million paid seats worldwide.”
Microsoft 365 has one of the deepest API surfaces of any SaaS platform: Microsoft Graph covers email, calendar, files, Teams, SharePoint, and dozens more services with a single endpoint. Documentation is best-in-class. The gap is discoverability — the main domain redirects to a login portal, and there is no first-party MCP server (community servers cover 300+ tools but are not Microsoft-maintained).
Productivity suiteSMB relevant
Service
www.microsoft.com/en-us/microsoft-365
Category
Productivity suite
Agent protocol
Community only
Agent payment rails
None published
Find & retrieve7.5
Act & transact6.4
Trust & durability7.8
the ten criteria
FIND & RETRIEVE · 7.5
ACT & TRANSACT · 6.4
TRUST & DURABILITY · 7.8
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit microsoft.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 6/1010/10 criteria · Capable, with frictionAssessed 2026-08-18 · ARI v1.0
Mollie has no verified agent payment protocols or capabilities, despite superficial MCP references.
PaymentsSMB relevant
Service
www.mollie.com
Category
Payments
Agent protocol
Community only
Agent payment rails
None published
Find & retrieve7.8
Act & transact3.6
Trust & durability7.8
the ten criteria
FIND & RETRIEVE · 7.8
ACT & TRANSACT · 3.6
TRUST & DURABILITY · 7.8
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit mollie.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 7/1010/10 criteria · StrongAssessed 2026-07-25 · ARI v1.0
One of the smoothest agent onboardings: official hosted MCP at mcp.notion.com plus a date-versioned REST API, both free on every plan. Ceilings are ~3 requests/second per connection, OAuth-only MCP that needs a human present, and no billing API at all.
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit notion.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 7/1010/10 criteria · StrongAssessed 2026-08-20 · ARI v1.0
“Open-source ERP and CRM suite with 80+ business apps covering accounting, inventory, CRM, HR, manufacturing, eCommerce, and more. Belgian-founded, 28 million users, Community (free LGPL) and Enterprise editions.”
Odoo scores Strong (7) thanks to full ORM API coverage, excellent documentation with the new JSON-2 API, and an open-source core that gives self-hosted agents unrestricted access. The main drag is the absence of any agent payment protocol and the Odoo Online plan gate that locks the external API behind the Custom tier.
ERP / CRMSMB relevant
Service
www.odoo.com
Category
ERP / CRM
Agent protocol
Community only
Agent payment rails
None published
Find & retrieve7.5
Act & transact6.2
Trust & durability7.2
the ten criteria
FIND & RETRIEVE · 7.5
ACT & TRANSACT · 6.2
TRUST & DURABILITY · 7.2
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit odoo.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 3/1010/10 criteria · Agent-hostileAssessed 2026-08-24 · ARI v1.0
“Belgian restaurant reservation platform, acquired by Zenchef end-2023. The Resengo brand is being migrated into the unified Zenchef platform (reservations, payments, loyalty, guest engagement). The legacy Resengo Partner API is closed to new partners; the successor is the Zenchef/Formitable REST API, which covers bookings, availability, guest profiles, and webhooks.”
Resengo's brand migration to Zenchef leaves agents in limbo: the legacy API is frozen, the successor API documentation is gated behind email requests, and there is no agent protocol surface at all. A restaurant booking platform that an agent cannot programmatically book through without a manual partnership agreement scores poorly on Act & transact.
ReservationsSMB relevant
Service
www.resengo.com
Category
Reservations
Agent protocol
None
Agent payment rails
None published
Find & retrieve2.8
Act & transact2.3
Trust & durability4.5
the ten criteria
FIND & RETRIEVE · 2.8
ACT & TRANSACT · 2.3
TRUST & DURABILITY · 4.5
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit resengo.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 6/1010/10 criteria · Capable, with frictionAssessed 2026-09-06 · ARI v1.0
“Europe's leading shipping platform for e-commerce, connecting 30,000+ merchants to 170+ carriers via a single API.”
A strong API for shipping automation with documented rate limits and multi-carrier coverage, but no agent protocol support and no machine-readable pricing or structured data — an agent can ship parcels but cannot discover or negotiate the service without prior knowledge.
ShippingSMB relevant
Service
www.sendcloud.com
Category
Shipping
Agent protocol
None
Agent payment rails
None published
Find & retrieve6.5
Act & transact4.8
Trust & durability6.5
the ten criteria
FIND & RETRIEVE · 6.5
ACT & TRANSACT · 4.8
TRUST & DURABILITY · 6.5
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit sendcloud.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 9/1010/10 criteria · Agent-ready benchmarkAssessed 2026-07-25 · ARI v1.0
Shopify co-authored UCP with Google and ships official Catalog, Cart, Checkout and Order MCP servers; since 17 June 2026 agent registration is self-serve. But general-access agents must hand the buyer a continue_url — calling complete_checkout directly stays permission-gated.
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit shopify.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 7/1010/10 criteria · StrongAssessed 2026-07-25 · ARI v1.0
Slack shipped an official MCP server (GA 17/02/2026) and courts agent builders, but its May 2025 terms cut conversations.history to 1 request per minute for commercially distributed non-Marketplace apps and ban using Slack data to train an LLM.
Team communication platformOfficial MCPSMB relevant
Service
slack.com
Category
Team communication platform
Agent protocol
Official
Agent payment rails
None published
Find & retrieve8
Act & transact5.9
Trust & durability6
the ten criteria
FIND & RETRIEVE · 8.0
ACT & TRANSACT · 5.9
TRUST & DURABILITY · 6.0
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit slack.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 9/1010/10 criteria · Agent-ready benchmarkAssessed 2026-07-25 · ARI v1.0
The reference implementation for agent commerce: Stripe co-authors both ACP and MPP, runs an official MCP server at mcp.stripe.com, and issues merchant- and amount-scoped payment credentials. The main friction is a read-request allocation that penalises poll-heavy agents.
PaymentsOfficial MCPAgent paymentsSMB relevant
Service
stripe.com
Category
Payments
Agent protocol
Official
Agent payment rails
ACP, MPP
Find & retrieve9.5
Act & transact9.6
Trust & durability9
the ten criteria
FIND & RETRIEVE · 9.5
ACT & TRANSACT · 9.6
TRUST & DURABILITY · 9.0
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit stripe.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 7/1010/10 criteria · StrongAssessed 2026-08-21 · ARI v1.0
“All-in-one business management software for SMEs combining CRM, quotations, invoicing, time tracking, project management, and work orders. Founded 2012 in Ghent, Belgium; part of Visma since 2022; 34,000+ customers across six European countries.”
Teamleader scored 7 (Strong) — a comprehensive RPC-style API with OAuth, date-versioned endpoints, and multiple community MCP servers covering 100+ tools. The gap is the absence of any official agent protocol surface or agent payment path.
CRMSMB relevant
Service
www.teamleader.eu
Category
CRM
Agent protocol
Community only
Agent payment rails
None published
Find & retrieve7.5
Act & transact6
Trust & durability7.5
the ten criteria
FIND & RETRIEVE · 7.5
ACT & TRANSACT · 6.0
TRUST & DURABILITY · 7.5
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit teamleader.eu Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 4/1010/10 criteria · Agent-hostileAssessed 2026-09-04 · ARI v1.0
“Global online review platform where consumers post reviews and businesses manage their reputation. Founded 2007, headquartered in Copenhagen.”
Trustpilot has a functional API behind an Enterprise paywall and actively hostile automation policies — bots, scrapers, and AI crawlers are explicitly prohibited in the ToS with legal threats attached. An agent can read public Business Units data with a free key but cannot act on reviews without an Enterprise contract.
ReviewsSMB relevant
Service
trustpilot.com
Category
Reviews
Agent protocol
None
Agent payment rails
None published
Find & retrieve4
Act & transact2.9
Trust & durability4.8
the ten criteria
FIND & RETRIEVE · 4.0
ACT & TRANSACT · 2.9
TRUST & DURABILITY · 4.8
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit trustpilot.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 7/1010/10 criteria · StrongAssessed 2026-08-27 · ARI v1.0
“Communications platform with APIs for SMS, voice, email, video and authentication used by 300,000+ businesses”
A developer-first platform with one of the strongest API ecosystems in the industry — 1,800+ endpoints, OAuth 2.0 GA, 16 years of backward compatibility on a single API version. The official MCP server is read-only docs search; the execution-capable Labs alpha MCP server is unsupported. No agent payment protocols. Publish the Labs MCP server as GA with scoped OAuth and Twilio would move from strong to benchmark.
Communications APISMB relevant
Service
www.twilio.com
Category
Communications API
Agent protocol
—
Agent payment rails
None published
Find & retrieve8.3
Act & transact6.6
Trust & durability7.8
the ten criteria
FIND & RETRIEVE · 8.3
ACT & TRANSACT · 6.6
TRUST & DURABILITY · 7.8
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit twilio.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 7/1010/10 criteria · StrongAssessed 2026-09-05 · ARI v1.0
“Conversational form builder for surveys, quizzes, and lead capture — used by 150,000+ businesses. AI-powered form creation, response analysis, and automated workflows.”
Typeform is one of the most agent-ready form platforms: an official MCP server covers core actions end to end, OAuth is frictionless, and the developer portal is strong. The gap is payment — forms collect money via Stripe/PayPal integrations, but no agent payment protocol exists for programmatic checkout.
Forms & surveysOfficial MCPSMB relevant
Service
www.typeform.com
Category
Forms & surveys
Agent protocol
Official
Agent payment rails
None published
Find & retrieve7.5
Act & transact6.5
Trust & durability7.2
the ten criteria
FIND & RETRIEVE · 7.5
ACT & TRANSACT · 6.5
TRUST & DURABILITY · 7.2
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit typeform.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 7/1010/10 criteria · StrongAssessed 2026-08-28 · ARI v1.0
“Cloud-based website builder and business platform serving 250M+ users. Drag-and-drop editor, AI site builder (Harmony), eCommerce, bookings, CRM, payments, and hosting in one platform. Free tier plus four paid plans ($17-$159/mo).”
Wix is one of the most agent-ready website builders: official MCP server with 12 tools covering site creation through API execution, comprehensive REST APIs across all business verticals, self-serve OAuth and API keys, and a clear llms.txt. The gap is on the payment side — programmatic checkout still bounces the buyer to a hosted page, and no agent payment protocol is supported yet despite the PayPal agentic-commerce partnership announcement.
Website builderOfficial MCPSMB relevant
Service
www.wix.com
Category
Website builder
Agent protocol
Official
Agent payment rails
None published
Find & retrieve7.8
Act & transact6.8
Trust & durability6.8
the ten criteria
FIND & RETRIEVE · 7.8
ACT & TRANSACT · 6.8
TRUST & DURABILITY · 6.8
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit wix.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 4/1010/10 criteria · Agent-hostileAssessed 2026-07-25 · ARI v1.0
An official MCP server sits on top of a hostile action surface: since 02/2026 self-serve apps cannot like, follow, quote-post or reply unsolicited, and a post containing a link costs $0.20 against $0.015 without one.
Social platformOfficial MCP
Service
x.com
Category
Social platform
Agent protocol
Official
Agent payment rails
None published
Find & retrieve5.3
Act & transact4.5
Trust & durability2.5
the ten criteria
FIND & RETRIEVE · 5.3
ACT & TRANSACT · 4.5
TRUST & DURABILITY · 2.5
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit x.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 5/1010/10 criteria · Capable, with frictionAssessed 2026-09-03 · ARI v1.0
“Yuki was a Dutch/Belgian SMB bookkeeping platform, now fully merged into Nmbrs (Visma Group). Nmbrs provides invoicing, accounting, payroll, and HR software for 501K+ Dutch businesses and accountants.”
Yuki's absorption into Nmbrs delivers a real REST API with OAuth and sandbox, but the agent surface is immature — no official MCP, no llms.txt, no agent payment path, and pricing is hidden behind 'contact sales' for the payroll/accounting core. The community Pipedream MCP wrapper covers HR/payroll but not accounting.
AccountingSMB relevant
Service
www.yuki.nl
Category
Accounting
Agent protocol
Community only
Agent payment rails
None published
Find & retrieve5.5
Act & transact4.2
Trust & durability7
the ten criteria
FIND & RETRIEVE · 5.5
ACT & TRANSACT · 4.2
TRUST & DURABILITY · 7.0
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit yuki.nl Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 8/1010/10 criteria · StrongAssessed 2026-09-07 · ARI v1.0
“No-code AI orchestration platform connecting 9,000+ apps via workflows, MCP, SDK, and agents.”
Zapier is the benchmark case for agent readiness in automation — official MCP server, AI catalog, WebMCP, and Content-Signal directives make it the most agent-welcoming platform scored so far. The gap is payment protocols: task metering is self-serve but no ACP/AP2/x402 surface exists.
AutomationOfficial MCPSMB relevant
Service
zapier.com
Category
Automation
Agent protocol
Official
Agent payment rails
None published
Find & retrieve9
Act & transact8
Trust & durability8.2
the ten criteria
FIND & RETRIEVE · 9.0
ACT & TRANSACT · 8.0
TRUST & DURABILITY · 8.2
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit zapier.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 7/1010/10 criteria · StrongAssessed 2026-08-26 · ARI v1.0
“AI-powered customer service platform used by 200,000+ companies”
A strong API-first platform with comprehensive docs and an official MCP server in early access, held back by the absence of any agent payment path and uncertainty around MCP server general availability. Ship the MCP server to GA and Zendesk would move from strong to benchmark.
Customer supportSMB relevant
Service
www.zendesk.com
Category
Customer support
Agent protocol
—
Agent payment rails
None published
Find & retrieve8
Act & transact5.9
Trust & durability7.2
the ten criteria
FIND & RETRIEVE · 8.0
ACT & TRANSACT · 5.9
TRUST & DURABILITY · 7.2
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit zendesk.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 6/1010/10 criteria · Capable, with frictionAssessed 2026-08-23 · ARI v1.0
“Card terminal and POS system for micro-merchants, acquired by PayPal in 2018. Being rebranded to PayPal Point of Sale.”
Solid developer portal and free API, but the core action — taking a payment — lives in native SDKs, not the REST API. PayPal's MCP server does not cover Zettle operations.
PaymentsSMB relevant
Service
www.zettle.com
Category
Payments
Agent protocol
None
Agent payment rails
None published
Find & retrieve7
Act & transact4.3
Trust & durability6.5
the ten criteria
FIND & RETRIEVE · 7.0
ACT & TRANSACT · 4.3
TRUST & DURABILITY · 6.5
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit zettle.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.
SCORE 7/1010/10 criteria · StrongAssessed 2026-09-01 · ARI v1.0
“AI-first work platform for meetings, chat, phone, webinars, and contact center — over 300 million daily meeting participants”
Zoom runs an official MCP server and a comprehensive REST API that covers nearly every meeting action, but the MCP layer reads meeting intelligence rather than scheduling or joining. No agent payment protocol exists. The cheapest grade-moving fix: extend the MCP server to cover meeting creation and calendar scheduling so agents can act, not just read.
CommunicationsOfficial MCPSMB relevant
Service
www.zoom.com
Category
Communications
Agent protocol
Official
Agent payment rails
None published
Find & retrieve7.2
Act & transact6.3
Trust & durability6.8
the ten criteria
FIND & RETRIEVE · 7.2
ACT & TRANSACT · 6.3
TRUST & DURABILITY · 6.8
Tap or hover any criterion to see why it scored that.
Full readiness passport →Visit zoom.com Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.