Freed
The one ambient scribe a solo clinician can actually buy this afternoon: posted prices from $39, a 7-day trial, 26,000 clinicians and 32.6 million visits transcribed in 2025. It scores low here because it deliberately ships none of the platform layer, and because nobody outside Freed has ever peer-reviewed its accuracy.
PRICING
| Starter | $39/mo | 40 notes per month, specialty templates, live support. Full-time clinicians will exceed the cap |
| Core | $79/mo | unlimited notes, instant template builder, AI assistant for editing. Monthly billing only. Free for residents, students and trainees |
| Premier | $119/mo or $104/mo annual | adds EHR push, ICD-10 coding (CPT in beta), visit summaries, patient context, instructions, letters and referrals |
| Groups | Custom | adds team template library, medical assistant users, patient sharing, SSO, admin dashboards, org-wide BAA, dedicated account manager |
| Front Desk Starter (beta) | $149/mo | per block of 250 calls, AI receptionist with two-way SMS. Spam and dead-air calls are not billed |
Freed is one of the few vendors in this category with a real pricing page, and that transparency is a genuine reason to shortlist it. Read the tier boundaries carefully though: coding, EHR push, visit summaries and patient context all sit behind Premier, and shared templates sit behind Groups, so the $39 headline is not the number most practices will pay.
checked 2026-08-17 · vendor pricing page
Element scores
Strengths
Freed solved the problem the enterprise scribes ignored: a clinician in a two-person practice can sign up, run a real visit and decide, all in one afternoon, with no procurement, no IT and no sales call. Prices are posted. The trial is seven days with no credit card, and residents, students and trainees get the Core tier free. That accessibility has compounded into scale that is no longer small: 26,000+ clinicians, 1,300+ clinics and 32,589,627 patient visits transcribed in 2025, up from 17,000 clinicians in February 2025. Two product decisions stand out. 'Learn my format' watches how you edit and rewrites future notes to match, so the tool converges on your style instead of asking you to configure it. And Front Desk, in beta at $149 per 250 calls, is a genuine voice agent rather than a voicemail box: at Premonition Health it handled 79% of calls autonomously and cut after-hours calls by 60%. Security is properly documented for a company this size, with SOC 2 Type 2, HITECH, US-only storage, audio deleted as soon as the note is written and optional 30-day auto-deletion. 90+ languages with automatic detection covers multilingual encounters that trip up more expensive tools.
Honest dings
The score above is low and the reason is structural, not a judgement on the notes. Freed ships no developer surface at all. No API, no SDK, no MCP, no protocol support, nothing to build on, and the apis.io provider profile lists zero APIs. Freed has argued this position publicly, that the answer is not another integration, so treat it as a deliberate trade rather than a gap they forgot. But it means EHR push is a Chrome extension driving another vendor's web page, Premier-only, still beta in early 2026, and confirmed on five browser-based EHRs. If your EHR is a desktop client, you are copy-pasting. Second, evaluation. The headline 98% recall on medical terms is a vendor claim with no published rubric, no data and no inter-rater reliability, and unlike Suki or Abridge there is no independent peer-reviewed study of Freed's output at all. The category-level evidence is not reassuring: a Veterans Health Administration study in Annals of Internal Medicine (April 2026) ran 11 AI scribes against 18 clinicians and human notes scored higher in every case. Third, the fit is narrower than the marketing. Reviewers consistently find primary care strong at 85-90% completeness and orthopedics, chiropractic and integrative medicine weak. Fourth, the tiering. Coding, visit summaries and patient context all sit behind the $119 Premier plan, shared templates behind Groups, so a practice that wants the full product is not paying $39. And no PIPEDA means Canadian practices are out.
Sources (14) — every claim traceable
Every audit lists the research it rests on — transparency and traceability are the product. Tools evolve: each audit is a snapshot of its audit date, and re-audits supersede older versions (kept below for reference).
- getfreed.ai — Official homepage: 26,000+ clinicians, 1,300+ clinics, 32,589,627 patient visits transcribed in 2025, 5.9M hours returned per year, 98% recall on medical terms across 30+ specialties, product scope across AI Scribe, Clinical Decision Support (50+ trusted sources), Coding Assistant and Front Desk, explicit positioning away from large health systems (accessed 2026-08-17)
- getfreed.ai/pricing — Official pricing page: Starter $39, Core $79, Premier $119 monthly / $104 annual, Groups custom; feature gating per tier; 7-day free trial with no credit card; free Core for residents, students and trainees; Groups adds team template library, SSO, admin dashboards, org-wide BAA and custom note retention (accessed 2026-08-17)
- getfreed.ai/security — Official security page: PHI encrypted at rest and in transit with TLS 1.2-1.3, OWASP secure coding, all data stored in the United States, SOC 2 Type 2 and HIPAA/HITECH, Microsoft Azure infrastructure with Azure Security Center and Drata monitoring, recordings deleted once the note is complete, optional 30-day auto-deletion, AI trained only on de-identified notes (accessed 2026-08-17)
- getfreed.ai/front-desk — Official: Front Desk is labelled BETA at $149/month per block of 250 calls, multilingual, two-way SMS, knowledge base scraped from the clinic website, escalation rules and warm transfer; Premonition Health reference results of 79% of calls handled autonomously, 100% patient resolution and 60% fewer after-hours calls; Front Desk Advanced with scheduling and insurance verification listed as in development (accessed 2026-08-17)
- cnbc.com/2025/03/05/freed-raises-30-million-led-by-… — Independent (CNBC) 05/03/2025: $30M Series A led by Sequoia Capital, first institutional capital; 17,000 clinicians and about 2 million patient visits per month as of late February 2025; founders Erez Druk (ex-Facebook) and Andrey Bannikov; $99/month pricing at the time (accessed 2026-08-17)
- sequoiacap.com/article/partnering-with-freed-an-ai-… — Lead investor's own account (interested party): product-led growth into small and medium independent practices, platform adapts style, terminology, phrasing and template layout per user (accessed 2026-08-17)
- commure.com/blog-scribe/freed-ai-review — Competitor-published but the most specific feature audit available, 17/07/2026 (treat comparisons as interested): 90+ languages with automatic detection and mid-conversation switching but the note is always English; EHR push runs through a Chrome extension via DOM interaction rather than a native API, Premier-only and still beta, confirmed on Athenahealth, Practice Fusion, SimplePractice, Elation and Tebra; templates are per clinician with a shared library only on Groups; suggested CPT in beta (accessed 2026-08-17)
- veroscribe.com/blog/freed-ai-review-2026 — Competitor-published review 24/03/2026 (treat comparisons as interested): specialty performance breakdown showing primary care strong at 85-90% completeness and orthopedics, integrative medicine and chiropractic weak; no file upload, no PDF form fill, no evidence engine; reports note generation slowing to 3-5 minutes at peak versus the usual 60-90 seconds; no PIPEDA compliance; states no independent peer-reviewed study of Freed's accuracy exists (accessed 2026-08-17)
- apis.io/providers/freed-ai — Third-party API directory profile, generated 22/07/2026: apis list is empty, confirming no public developer API; developer surface is limited to pricing, engineering blog and signup; notes delivered into the EHR via a browser-resident agent; trust-center signals SOC 2 and HIPAA (accessed 2026-08-17)
- getfreed.ai/resources/ehr-api-integrations — Official article arguing that the future is not another integration. Useful as evidence that the absence of a developer platform is a stated strategy rather than a roadmap gap (accessed 2026-08-17)
- mednews.uw.edu/news/AI-scribes-lower-quality — Independent vendor-neutral evidence, 17/04/2026: Reddy et al., Annals of Internal Medicine (Veterans Health Administration) — 11 AI scribe tools and 18 human clinicians generated notes from five standardised primary-care visits, 30 blinded raters using modified PDQI-9, human notes scored higher in every case across accuracy, thoroughness, usefulness, organisation and comprehensiveness (accessed 2026-08-17)
- techtarget.com/searchhealthit/feature/AI-scribe-not… — Independent 20/05/2026: JAMA Network Open study (University of Virginia and others) testing 11 AI scribes under background noise, face masks and non-native English speakers found AI notes less consistent than clinician notes and flagged equity risk; recommends treating AI notes as drafts requiring review (accessed 2026-08-17)
- plaud.ai/blogs/articles/freed-ai-review — Third-party review 07/08/2026: confirms the four-tier 2026 pricing including the $104 annual Premier rate, $34M raised in total with Sequoia leading, 25,000+ clinicians, HIPAA and SOC 2 Type II documentation (accessed 2026-08-17)
- tracxn.com/d/companies/freed/__XguQIkUJ6C5MDGCxblDX… — Third-party company database: founded 2022 by Erez Druk and Andrey Bannikov, Series A stage, $34M total funding from Sequoia Capital and Scale Venture Partners among others; peer set includes Heidi ($96.6M) and Latent ($80.5M) (accessed 2026-08-17)