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SCORE 7/10 10/10 criteria · Strong Assessed 2026-08-21 · ARI rubric v1.0

Teamleader — can an agent use it?

Visit teamleader.eu
“All-in-one business management software for SMEs combining CRM, quotations, invoicing, time tracking, project management, and work orders. Founded 2012 in Ghent, Belgium; part of Visma since 2022; 34,000+ customers across six European countries.” — the vendor’s own words

Teamleader scored 7 (Strong) — a comprehensive RPC-style API with OAuth, date-versioned endpoints, and multiple community MCP servers covering 100+ tools. The gap is the absence of any official agent protocol surface or agent payment path.

Category
CRM
Agent protocol
Community only
Agent payment rails
None published
Site Scan
C (61/100) · crawl-level, 21/08
Sf7
Machine-readable surface
Iq7.5
Information retrieval quality
Dx8
Documentation for machines
Ac8
Action coverage
Pt5.5
Agent protocol support
Au7.5
Access & auth friction
Py1.5
Agent payment capability
Cf7.5
Cost & rate fairness
Ts7
Permission & ToS stance
Rl8
Reliability & continuity
Tap or hover any criterion to see why it scored that.
FIND & RETRIEVE7.5/10Can an agent get correct information?

Machine-readable surface7/10

Well-formed llms.txt with full product/pricing/developer index, rich JSON-LD (Organization, Product, FAQPage, WebSite, BreadcrumbList), multilingual sitemaps, clean server-rendered HTML. WAF partially blocks GPTBot (403) and no RSS feed — otherwise strong machine surface. source

Information retrieval quality7.5/10

Pricing published with three clear tiers (SMART/GROW/FLOW from €37.5/user/month), feature comparison visible, 14-day free trial terms stated, company facts dated (34,000 customers, founded 2012, Visma since 2022). Pricing page uses JS interaction for per-user calculations. source

Documentation for machines8/10

Full developer portal at developer.focus.teamleader.eu with OAuth flow, rate limits (200 req/min with headers), date-versioned API (current: 2023-09-26), webhook docs, and PHP/JS SDKs. Open API blueprint on GitHub (teamleadercrm/api). Dev portal itself is JS-rendered SPA, but raw blueprint is publicly accessible. source

ACT & TRANSACT6.0/10Can an agent do the job?

Action coverage8/10

RPC-style API covers all core business actions: contacts/companies CRUD, deal pipelines and phases, invoices (create/book/register payment/download), quotations (create/send/sign), projects, time tracking with live timers (start/stop), subscriptions, products, tickets, meetings, events, files, webhooks. Community MCP servers enumerate 100–112 tools spanning the full UI surface. source

Agent protocol support5.5/10

No official MCP server or agent protocol from Teamleader. Not in the official MCP registry. However, four+ community MCP servers exist (Boostu with 100+ tools and managed hosted edition, Globodai, Weichie, Peliqan, Tailormade with 112 tools) — comprehensive coverage of core actions. Community-maintained but comprehensive = mid-band per rubric. source

Access & auth friction7.5/10

OAuth 2.0 authorization code grant. Self-serve registration on the Marketplace (client_id/client_secret issued). Scoped access selected during registration. Token refresh supported. Free developer account available. No enterprise gate or manual approval for API access. source

Agent payment capability1.5/10

No evidence of ACP, AP2, MPP, or x402 support. Subscription is billed via standard human-initiated signup with credit card. Teamleader processes payments for its users (Mollie/Stripe integrations), but no programmatic checkout path for an agent to subscribe or pay Teamleader on behalf of a principal. source

Cost & rate fairness7.5/10

API access included in subscription — no separate API pricing tier. From €37.5/user/month with 50% discount from 6th user. 14-day free trial, no credit card. Rate limit 200 req/min — documented, adequate for CRM workloads. No agent-vs-human price discrimination. source

TRUST & DURABILITY7.5/10Will it still work next quarter?

Permission & ToS stance7/10

robots.txt open (only blocks internal paths). llms.txt published — explicit welcome signal to AI agents. ToS prohibit 'circumventing the business model' and usage 'significantly higher than average', but no explicit anti-bot or anti-automation clause. Developer API program implies automation is permitted. WAF blocks GPTBot (403) but this appears to be a default CDN setting, not a policy decision — no explicit AI-crawler rules in robots.txt. source

Reliability & continuity8/10

Public Statuspage (status.teamleader.eu) with 20+ individually tracked components including API endpoints and webhooks. Email/SMS/Slack/webhook/Atom/RSS subscription for incident alerts. Date-versioned API (2023-09-26) with backward-compatible upgrades. Founded 2012, part of Visma since 2022. Scheduled maintenance announced a week ahead. source

Sources

Point-in-time assessment — services change terms, prices and APIs often. That volatility is itself scored under Reliability & continuity. Re-verified at least quarterly.