Fireflies.ai
The most widely-adopted AI meeting notetaker — strong transcription, 200+ integrations and a solid MCP connector, but AI credits and per-seat pricing erode the value at team scale.
PRICING
| Free | Free | 400 min storage/team, 20 credits |
| Pro | $18/mo | per seat; $10/mo billed annually |
| Business | $29/mo | per seat; $19/mo billed annually |
| Enterprise | $39/mo | per seat, annual billing only |
Priced per seat. Transcription and AI summaries are unlimited on every tier; what is metered is storage (400 min on Free, 8,000 min/seat on Pro, unlimited above) and monthly AI credits (20 / 20 / 30 / 50).
checked 2026-07-25 · vendor pricing page
Element scores
Strengths
The most widely-adopted AI meeting notetaker with 20M+ users and 500K+ organisations. Unlimited transcription and AI summaries on every plan including Free. AskFred is a genuinely useful Q&A layer across meeting history. 200+ integrations with deep CRM auto-logging (Salesforce, HubSpot, Pipedrive). Voice Agents can autonomously run structured calls. MCP connector was first in the meeting category for Claude and ChatGPT. $1B valuation and profitable since 2023.
Honest dings
AI credits system means advanced features (Voice Agents, Live Assist, AI Skills, custom summaries) cost extra on top of the subscription — and auto-subscribe to the lowest credit tier unless paused. Transcription accuracy drops to 85-90% with accents, overlapping speech or technical jargon, with no human review fallback. Video recording locked behind Business ($19/seat/mo). Per-seat pricing escalates fast at team scale. Fred bot joining calls can feel intrusive to participants.
Sources (8) — every claim traceable
Every audit lists the research it rests on — transparency and traceability are the product. Tools evolve: each audit is a snapshot of its audit date, and re-audits supersede older versions (kept below for reference).
- fireflies.ai/pricing — Official pricing page: Free, Pro $10/seat/mo annual, Business $19/seat/mo annual, Enterprise $39/seat/mo annual; all plans include unlimited transcription (accessed 2026-07-14)
- fireflies.ai/about-us — Official about page: 500,000+ companies, Miami FL HQ, team across 20 countries (accessed 2026-07-14)
- fireflies.ai/blog/fireflies-1-billion-valuation — Official: $1B valuation June 2025, Perplexity partnership for Talk to Fireflies, 75% of Fortune 500 (accessed 2026-07-14)
- businesswire.com/news/home/20250423372243/en/Beyond… — 20M+ users, 500K+ orgs, 2B+ meeting minutes processed, 200+ agentic AI apps (accessed 2026-07-14)
- guide.fireflies.ai/articles/8272956938-learn-about-… — Official MCP connector docs: OAuth integration for ChatGPT and Claude, ZDR policy details (accessed 2026-07-14)
- tldv.io/blog/fireflies-review — Independent review: ~91% transcription accuracy, no auto language detection, video recording locked to Business plan (accessed 2026-07-14)
- toolporto.com/reviews/fireflies-ai — Independent review: ~95% accuracy for clean English, AI credits system, 500K+ companies, accuracy drops with accents (accessed 2026-07-14)
- fireflies.ai/voice-agents — Official Voice Agents page: autonomous two-way voice conversations, structured calls, 24/7 operation (accessed 2026-07-14)