Guru

“Your company's AI Source of Truth” — the vendor’s own words

Real citations, daily-run evals and a working MCP server, but self-serve pricing is gone: budget a sales call before you get a floor price.

The verdict, read by Jan · AI clone of Jan’s voice, generated locally with his consent.

Best for: Mid-size to large orgs (51-1000+ employees) centralizing knowledge scattered across Slack, Salesforce, Confluence and Drive who need cited, permission-aware answers and can absorb an enterprise sales cycle instead of a self-serve signup.

Scope16/20

Quality6/10

Where the quality sits

6Reactive

5Retrieval & Memory

7Orchestration

8Validation

4Models

Enterprise platformProductivitySearchAutomation & AgentsPaid

Vendor

Guru Technologies, Inc. · www.getguru.com

Origin

US — Philadelphia, PA

Pricing

Self-Serve (historical, third-party) $25/seat/mo, 10-seat min ($250/mo floor) · Enterprise Custom

Users (official only)

2,500+ companies (source, 2023-05-17)

PRICING

Self-Serve (historical, third-party)	$25/seat/mo, 10-seat min ($250/mo floor)	No longer shown on the official pricing page as of 04/08/2026; sourced from Vendr/Featurebase/SIIT reviews dated Q2-Q3 2026
Enterprise	Custom	'Platform + Expertise' package: AI Knowledge Layer, dedicated solution engineers, enterprise governance (SOC2 Type II, HIPAA, GxP, SSO, SCIM, DLP)

Official page (getguru.com/pricing, checked 04/08/2026) shows only the Enterprise package with 'Book a call' — no seat price is published live.

checked 2026-08-04 · vendor pricing page

Element scores

Reactive

Retrieval & Memory

Orchestration

Validation

Models

Primitives

Compositions

Deployment

Emerging

Tap or hover any element to see why it got that score.

Strengths

RAG grounding with citations is the actual product, and the AI Agent Center backs it with a 90-day question/answer log, a Quality Log for every automated verification decision, and AI Evals — a built-in, daily-run eval suite most competitors in this category don't ship at all. Guardrails cover both input safety (Jailbreak Detection, custom prompt rules) and data hygiene (regex DLP masking at ingestion), and the MCP server is production-documented for ChatGPT, Claude Desktop, Cursor and n8n.

Honest dings

Self-serve pricing has vanished from the official page: everything now routes through a sales call, and the last verifiable seat price (third-party, 2026) put the floor at 10 seats. The LLM underneath is fully abstracted — OpenAI's GPT via API with zero-day retention — but no version or model choice is disclosed, and there's no native image or audio handling: Knowledge Agents are text-only.

Prices and details change — this passport is re-verified at least quarterly.

Sources (12) — every claim traceable

Every audit lists the research it rests on — transparency and traceability are the product. Tools evolve: each audit is a snapshot of its audit date, and re-audits supersede older versions (kept below for reference).

getguru.com/pricing — Official pricing page, checked live 04/08/2026: only an Enterprise 'platform + expertise' package is published, no self-serve seat price (accessed 2026-08-04)
getguru.com/features/mcp-server — Official MCP server product page: OAuth/token auth, 100+ integrations reachable via MCP, limited write (drafting/updating Cards) (accessed 2026-08-04)
developer.getguru.com/docs/guru-mcp-server-overview — Official MCP developer docs: endpoint mcp.api.getguru.com/mcp, supports ChatGPT Enterprise, Claude Desktop, Cursor IDE, custom clients (accessed 2026-08-04)
help.getguru.com/docs/training-guru-ai-agent-center — Official docs: AI Agent Center 90-day question/answer/source/feedback log, Quality Log, and AI Evals (daily auto-rerun of pinned Q&A pairs) (accessed 2026-08-04)
help.getguru.com/docs/setting-up-ai-guardrails — Official docs: Jailbreak Detection and Custom Input Prompt Guardrail, both opt-in, apply across web chat, search bar, API and Slack (accessed 2026-08-04)
getguru.com/security — Official security page: DLP masking of PII/PHI at ingestion, SOC 2 Type II, zero-day retention by the third-party LLM (accessed 2026-08-04)
help.getguru.com/docs/understanding-security-and-co… — Official FAQ confirming Guru uses OpenAI's GPT via the public API, zero-day retention, no training on customer content (accessed 2026-08-04)
businesswire.com/news/home/20230517005033/en/Guru-A… — Official press release 17/05/2023: 'used by over 2,500 companies', $70M raised — most recent official customer count found (accessed 2026-08-04)
getguru.com/features/research — Official product page: Research mode builds a structured plan and runs multi-turn queries across connected sources into a cited report (accessed 2026-08-04)
vendr.com/marketplace/guru — Independent pricing benchmark: three tiers (Starter/Builder/Expert), per-user list pricing roughly $10-20+/mo, median deal $37,800 (accessed 2026-08-04)
featurebase.app/blog/guru-pricing — Independent pricing breakdown: Self-Serve $25/seat/mo (10-seat minimum, $250/mo floor annual, $300/mo monthly), Enterprise usage-based (accessed 2026-08-04)
getlatka.com/companies/guru — Independent company data: ~2.4K employees (Dec 2024), $63M ARR (2023), $70.7M total funding across 6 rounds, founded 2013 (accessed 2026-08-04)