EliseAI
The best conversational AI in US housing by a distance, and $200M ARR across one in six American apartments says the market agrees — but this is a vertical product, not an AI platform: no public API, no MCP, no published fair-housing testing, and a quote-only price with a reported €23,000 floor that walls out anyone under roughly 700 units.
PRICING
| Enterprise (only tier) | Quote only | no public price list, no free plan, no trial; sales call required |
| Reported per-unit rate | $3-6/unit/mo | third-party reported (competitor comparison pages, 2026), not vendor-published |
| Reported annual minimum | ~$25,000/yr | reported floor; breaks even against the per-unit rate around 700 units |
Every public per-unit figure in this category traces back to competitor comparison pages, which have an incentive to make EliseAI look expensive. Treat the range as reported, not confirmed. The reviewed lock-in matters more than the rate: conversation history and the tuning built on your portfolio do not transfer if you leave.
checked 2026-08-06 · vendor pricing page
Element scores
Strengths
EliseAI answers, books and escalates like a competent leasing agent, at 3am, in 51 written languages, and it does it across one in six US apartments. The context layer is the reason: knowledge bases prefilled from your own property sites, live PMS pricing and availability, and Centralized Leasing that keeps one conversation going when a prospect is shopping four buildings. The product surface has widened fast — Maintenance App, AI-Guided Tours, Lease Audits, LeasingAI 2.0 with per-building agent modes, SentimentAI, multi-touch marketing attribution, and the Agent mobile app in March 2026. Financially it is the most durable vendor in its lane: $250M Series E led by a16z at a $2.2B valuation in August 2025, $392M raised in total, $200M ARR by June 2026. Healthcare is no longer a side bet — OpenAI named EliseAI its only patient-facing VoiceAI partner at the OpenAI for Healthcare launch in January 2026.
Honest dings
Score the AI stack rather than the leasing product and the picture thins out. No public API, no SDK, no MCP server, no A2A: interoperability is a fixed list of connectors EliseAI built, and the gaps are real — MRI and Yardi Breeze integrate with nothing, Renewals only runs on Yardi Voyager. No named model, no model choice, no published accuracy benchmark, no simulation environment, and no interpretability beyond a transcript. The guardrail gap is the one that carries legal weight: AI leasing sits under the Fair Housing Act, operators are liable for outcomes their vendor produces, fair housing organisations can now run protected-class test inquiries against a live chatbot at scale from a laptop, and EliseAI publishes no bias testing or audit rights. Pricing is quote-only with a reported ~$25,000 floor that makes the effective rate absurd below a few hundred doors, and the reviewed lock-in — conversation history and portfolio tuning that do not transfer — makes year three a weaker negotiation than year one.
Sources
Every audit lists the research it rests on — transparency and traceability are the product. Tools evolve: each audit is a snapshot of its audit date, and re-audits supersede older versions (kept below for reference).
- eliseai.com/blog/eliseai-hits-200m-arr-after-five-c… — Official 10/06/2026: $200M ARR, fifth consecutive year of 100% growth, one in six US apartments, offices NY/SF/Boston/Chicago/Toronto (accessed 2026-08-06)
- reuters.com/business/healthcare-pharmaceuticals/eli… — Reuters 20/08/2025: $250M Series E led by a16z, valuation over $2.2B, doubled from a year earlier (accessed 2026-08-06)
- eliseai.com/blog/openai-names-eliseai-as-a-trusted-… — Official 13/01/2026: named by OpenAI as the only patient-facing VoiceAI partner at the OpenAI for Healthcare launch; 100M+ patient conversations; EHR integrations athenahealth, ModMed, Nextech, AdvancedMD; go-live in ~30 days (accessed 2026-08-06)
- eliseai.com — Official homepage: voice support in 7 languages and written responses in 51; Equity Residential testimonial — 1.5M interactions/year, 90% of prospect workflows automated, $14M payroll savings (accessed 2026-08-06)
- eliseai.com/blog/eliseais-top-10-product-releases-i… — Official 10/01/2026 product recap: Maintenance App, AI-Guided Tours, EliseCRM Teams and Task Routing, Lease Audits, LeasingAI 2.0 agent modes (Sales/Screening/Applications), Centralized Leasing, SentimentAI, affordable leasing, marketing attribution (accessed 2026-08-06)
- support.meetelise.com/hc/en-us/articles/39523666991… — Official support docs: per-product PMS/CRM integration matrix — MRI and Yardi Breeze integrate with no products, Rent Manager partial, Renewals only on Yardi Voyager, Knock the only RealPage CRM supported (accessed 2026-08-06)
- support.meetelise.com/hc/en-us/articles/42925263474… — Official: conversations hand off as a Needs Reply task when the AI detects contradicting information; Knowledge Base prefilled from property websites; affordable and student housing settings; no AppFolio student support (accessed 2026-08-06)
- eliseai.com/blog/how-to-get-the-most-out-of-your-ai… — Official: handoff rate above 10% treated as a knowledge-base gap; Pending Knowledge approval workflow (accessed 2026-08-06)
- support.meetelise.com/hc/en-us/articles/42739757108… — Official: emergency temperature thresholds for HVAC escalation, emergency maintenance teams in VoiceHub, delinquency outbound calling and blackout-date settings (accessed 2026-08-06)
- baseten.co/resources/customers/how-eliseai-trains-s… — Baseten case study 11/05/2026: supervised fine-tuning on Qwen-4B, 99% accuracy on a core leasing feature, 250ms p90 latency down from 2.2s, ~60% inference cost reduction, On-Policy Self-Distillation — internal models, not a customer capability (accessed 2026-08-06)
- aitoolsbakery.com/blog/eliseai-review — Independent review 20/07/2026, 4.4/5: reported $3-6/unit/mo plus ~$25,000 annual minimum sourced from a competitor comparison page, effective-rate maths by portfolio size, data lock-in on conversation history and portfolio tuning (accessed 2026-08-06)
- layer3labs.io/comparisons/elise-ai-alternatives — Competitor comparison 02/06/2026 — the original source of the $3-6/unit and $25K-minimum figures; benchmarks Funnel $2-4, BetterBot $1.50-3, Knock $4-7 (accessed 2026-08-06)
- multifamilydive.com/news/ai-leasing-tools-hidden-le… — Independent: operators liable for AI leasing outcomes under the FHA regardless of vendor; 2023 Harbor Group suit over a leasing chatbot screening out voucher holders; nonprofit fair housing organisations handled 74% of 2024 complaints and can now test live chatbots remotely at scale (accessed 2026-08-06)
- spencerfane.com/insight/the-next-frontier-of-fair-h… — Independent legal analysis: regulators treat AI vendors as extensions of the leasing function; providers advised to contract for transparency, audit and monitoring rights, and correction obligations (accessed 2026-08-06)
- eliseai.com/integrations — Official integrations list: Yardi, Entrata, RealPage, ResMan, AppFolio, plus Zillow Rentals AI Assist, Zumper, PERQ, Tour24, Realync, Seam, Brivo, Engrain — all vendor-built connectors, no developer API published (accessed 2026-08-06)
- tracxn.com/d/companies/eliseai/__frC_1IDVJYdO6D1sDs… — Third-party company profile: founded 2017, $392M raised across 7 rounds, $2.2B post-money as of 20/08/2025, 599 employees as of 31/05/2026 (accessed 2026-08-06)