Lindy AI
The easiest on-ramp for SMB email, meeting and back-office agents — real evals and 2,500+ integrations, but zero MCP support and a default model that follows Lindy's cost curve, not yours.
Element scores
Strengths
Fastest path from plain-language description to a working agent on email, calendar and meetings: Agent Builder, 2,500+ integrations, hybrid-search knowledge bases, persistent memory, human-in-the-loop gates, offline evals and per-step cost traces. Voice agents, iMessage/SMS delegation and cloud computer use ship in the same subscription. Multi-agent messaging and team deployment are functional.
Honest dings
No MCP support at all in 07/2026 — an agent platform without the dominant agent protocol. The default model was swapped to DeepSeek v4 Flash in 06/2026 to save ~90% on inference; CEO says AI costs exceeded payroll, so expect the default brain to track Lindy's margins. Model choice is paywalled to Pro (~€92/mo). Credits don't roll over, and independent reviews consistently flag gaps once workflows get unusual or integration needs leave the mainstream.
Sources
Every audit lists the research it rests on — transparency and traceability are the product. Tools evolve: each audit is a snapshot of its audit date, and re-audits supersede older versions (kept below for reference).
- lindy.ai/pricing — Official pricing: Plus $49.99, Pro $99.99 (computer use + model selection), Max $199.99, Enterprise (SSO, SCIM, HIPAA BAA, audit logs); 7-day trial (accessed 2026-07-21)
- docs.lindy.ai/llms.txt — Full official feature surface: Evals, Observability, Memory, Knowledge Base, Computer Use, Phone Calls, Talk-with-other-Lindy, Webhooks, HTTP Request, Human in Loop, Version History (accessed 2026-07-21)
- docs.lindy.ai/fundamentals/lindy-101/knowledge-base — KB mechanics: semantic+keyword hybrid search, 20MB/file, 1,500-file limit below fuzziness 100, 24h auto-resync (accessed 2026-07-21)
- docs.lindy.ai/fundamentals/lindy-101/memory — Context + persistent memories auto-injected into every AI call (accessed 2026-07-21)
- docs.lindy.ai/account-billing/credits.md — Credit model: 1-3 credits/task basic models, ~10 large; no rollover; per-step credit attribution (accessed 2026-07-21)
- lindy.ai/blog/gpt-5-announcement — Official: 400K+ users, Lindy 3.0 (Agent Builder, Autopilot cloud computer use, Team Accounts), GPT-5 and Gemini 3 availability (accessed 2026-07-21)
- the-decoder.com/ai-startup-lindy-ditched-claude-ent… — Independent (26/06/2026, citing CNBC): default model moved to DeepSeek v4 Flash, ~90% inference cost cut, AI costs had exceeded personnel costs (accessed 2026-07-21)
- lindy.ai/blog/what-is-mcp — Vendor's own MCP explainer confirms Lindy does not ship MCP support ('doesn't officially brand itself as an MCP platform'); 2,500+ integrations claim (accessed 2026-07-21)
- open.cx/blog/lindy-ai-review-and-alternatives-2026 — Independent review: strong for SMB email/calendar agents, limits when compared against dedicated support platforms (accessed 2026-07-21)
- arahi.ai/blog/best-ai-agents-for-business — Independent ranking: most approachable SMB agent platform; integration library narrower than enterprise platforms, canvas-tool flexibility gaps (accessed 2026-07-21)
- clay.com/dossier/lindy-funding — Funding history: ~$49.9M total (seed + $11M Series A + $35M Series B, Battery Ventures) (accessed 2026-07-21)